Lolliballs accepts returns within 30 days. Customer will be refunded the amount of purchase minus shipping cost and a restocking fee of 15%.

Lolliballs’ flat rate shipping applies to the US only. For shipping outside the US, please email info@lolliballs.com for a quote.

Lolliballs’ pedants are made from naturally sourced semi-precious minerals mined in Brazil. The chains are made from Italian sterling silver (925 silver) and depending on the color of the chain, plated in rhodium to maintain polish or gold vermeil for gold color option.

As is the case with any metal plating, it can wear off leading to slight discoloration. To preserve the color and luster of the chain, avoid soaps, lotions, sweat, perfumes etc. But you should still have fun. It’s a tradeoff. As standard practice we recommend you keep the stone clean. Wash it with mild soap, warm water and enjoy. Some minerals are more porous and heat sensitive than others and have the potential to break or crack with excessive impact or stress.